FAQ
What do I need to start with CCP-Check?
- Smartphone with iOS10+ or Android 5.1+
- App from the app store or Google Play Store
- W-LAN in the business or data card in the smartphone for data interchange
- PC or tablet with Internet access
How can I test the app?
Write to us at info (at) ccp-check.de
How is data security guaranteed?
All data are stored on encrypted servers in Germany.
How long does the subscription last?
The subscription lasts for 1 year and is automatically renewed for a further year unless it is cancelled.
How can I increase the number of control points that are documented by the app?
Write to us and we’ll be happy to make you an individual offer: info (at) ccp-check.de
What do I do if the mobile app doesn’t work?
Write to us at info (at) ccp-check.de and we’ll get back to you promptly.
What do I do if my access to the web app doesn’t work?
Write to us at info (at) ccp-check.de and we’ll get back to you promptly
What happens if I cancel?
If you cancel you have up to the end of the term to export your data from the web app as a Excel file. Once the term has expired your account and any data will be irrevocably deleted.
Which languages can be selected, and why?
CCP-Check speaks your employees’ languages so they fully understand their tasks.
The following languages can be selected in the app (other languages on request):
- Bulgarian
- German
- English
- French
- Greek
- Italian
- Croatian
- Polish
- Portuguese
- Rumanian
- Russian
- Swedish
- Serbian
- Spanish
- Czech
- Turkish